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Customer Request

Our Customer Support team at our store is dedicated to providing you with the best service possible. If you need assistance, please feel free to reach out to us. However, to maintain a healthy operation and show respect to our staff, we kindly request your cooperation in the following areas:

  1. About Respectful Communication: Communication with our customers should be based on mutual respect and understanding. In the event of customer harassment, our store's staff may postpone handling it and, depending on the situation, consider legal actions. Examples:

    • Using commanding language or tone with our staff, such as making demands like "Do this immediately."
    • Using threatening language or actions towards our staff or other customers, including threats of legal action.
  2. Respect for Our Staff: Our Customer Support team works tirelessly to assist customers and find solutions to their needs. However, it's important to remember that our staff members are human beings and deserve respect in all interactions. We kindly ask for cooperative communication.

We appreciate your understanding and cooperation, and we are committed to making every effort to ensure smooth communication and provide high-quality service. Thank you for your cooperation.

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